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What information do we collect? 

 We collect information from you when you register on the platform. 
When registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

 What do we use your information for? 

 Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

Do we use cookies? 

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent 

By using our site, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. 

 This policy was last modified on 23 January 2014.

Contacting Us

If there are any questions regarding this privacy policy you may contact the platform administrator using the details on the contact page.

Terms of Use

WACOSS has developed DropIN in consultation with the community services sector. WACOSS administers DropIN with the objective of increasing the quality of collaboration within the community services sector; and between community services and their corporate and government partners.

As all community platforms do, WACOSS has developed the following conditions of use for people to use DropIN. If you have any questions, comments or suggestions, please do not hesitate to make a comment on the platform, or email us at

1. Using DropIN

WACOSS provides DropIN, including purpose specific spaces, on the following terms.

By continuing to access DropIN you agree to be bound by the terms outlined below and any additional terms (including House Rules) outlined within the specific service you access. Please check this page regularly so you are aware of any updates to the terms. If you do not agree with any of the terms, as updated or amended, please do not use the service.

2. Contributing Content

You are responsible for all content you contribute to DropIN, including text, photos, videos, audio and links (Your Content).

By contributing content to DropIN, you provide a royalty-free, non-exclusive licence to use Your Content in any way that WACOSS and other users of the community want. This may include the use of your photos or video in promotional materials and for media purposes. You retain copyright and any other rights you hold in Your Content and can continue to share and commercialise Your Content as you wish.

You confirm you own or have the right to use any copyright material included in Your Content (including music, photos, quotes and excerpts of audio or video), that you have permission of anyone appearing or performing in Your Content and that you are not infringing any person's rights by submitting the content to DropIN. You also confirm you have, where appropriate, sought the consent of the parent or guardian of any person under the age of 18 who is featured in Your Content.

Please ensure you keep your own copies of Your Content as WACOSS may not archive, store or back-up Your Content nor continue to make Your Content accessible online.

WACOSS will endeavour to provide you with an appropriate credit when using Your Content in promotional materials and for media purposes, though you understand and agree this may not always be possible.

3. Interacting

While encouraging rigorous debate and the sharing of diverse opinions, WACOSS expects community members to treat each other with respect and courtesy. These standards apply to interaction within all services within DropIN.

WACOSS may edit, remove or exercise its discretion not to publish your contribution for legal, editorial or operational reasons including if WACOSS considers it to be:

  • defamatory, or otherwise unlawful or that it violates laws regarding harassment, discrimination, racial vilification, privacy or contempt;
  • intentionally false or misleading;
  • an infringement of intellectual property rights including copyright;
  • abusive, offensive or obscene;
  • inappropriate, off topic, repetitive or vexatious. For example WACOSS reserves the right to reject contributions that have been widely canvassed in the forum;
  • compromising the privacy of any person or containing inappropriate personal information;
  • seeking to endorse commercial products or services that do not have direct relevance to the community services sector;
  • deliberate provocation of other community members; or
  • impersonating someone else and/or posting on behalf of a suspended member.

If you breach these Conditions of Use, WACOSS may block your account or contributions.

WACOSS values the role of its communities in guiding content standards and etiquette among members. If you have concerns about inappropriate content on DropIN you can either alert the administrator or the moderator of the respective space.

When accessing or participating in functions of DropIN space that may be hosted by a third party, such as channels, pages or feeds hosted on an external site, you agree to comply with the terms and conditions specified by that third party platform.

WACOSS recommends you make sure you understand the privacy settings for each platform with which you engage and choose appropriate options to protect your personal details and content shared.

4. Use of Content

All intellectual property rights in the content, software and systems owned by or licensed to WACOSS on DropIN, including logos, images, names, designs, trademarks and copyright are reserved to WACOSS and its licensors.

Such content is provided for your personal, non-commercial use only. Unless specifically noted in the House Rules for a particular service, you may not otherwise reproduce, republish, modify, adapt, translate, prepare derivative works from, reverse engineer or disassemble WACOSS’s Content, without obtaining WACOSS's prior written permission.

You agree not to remove, obscure, or alter A WACOSS copyright notice or trademark on any content you access and use. You also agree not to use WACOSS Content in a way that implies endorsement by WACOSS or any person included in the materials.

5. Privacy

Any personal details and data acquired by WACOSS from your participation in DropIN will be used only for the purposes of administering DropIN.

6. Disclaimers

WACOSS does not endorse the views or material contained in the contributions of members on DropIN. WACOSS is not responsible for the content, availability or performance of external sites linked to from DropIN.

DropIN is provided on an "as is" and "as available" basis. You understand and agree that you use DropIN at your own discretion and risk and that you will be solely responsible for any damage or loss whatsoever that results from such use. WACOSS disclaims to the fullest extent permitted by law all guarantees, warranties or representations of merchantability, acceptable quality and fitness for any purpose, security, reliability, accuracy, timeliness, and performance of DropIN and any content contained therein.

7. General

These Terms of Use will be governed by and construed in accordance with the laws of the State of Western Australia which shall have exclusive jurisdiction over any disputes. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Use to be unenforceable, the remainder of these Conditions of Use will continue in full force and effect.

8. Enquiries/Complaints

If you have concerns about inappropriate or infringing content accessed through DropIN, please alert the administrator or moderator.

9. Registration

You may be required to register an account in order to access and/or contribute to DropIN.

Any identifying or contact details required for registration will only be used for the purposes of administering DropIN.

WACOSS may refuse registration of users whose suggested login names are considered inappropriate, impersonating another person or attempting to create multiple accounts for or on behalf of a suspended member.

You may terminate your account at any time by unsubscribing (where that option is available) or by contacting the administrator. However your content may continue to be available online after termination.

WACOSS may suspend or block your account if you breach the Terms of Use.