Consumer Protection publications raise awareness of consumer rights across a broad range of topics including renting a home, buying and selling goods or services, agreeing to contracts, avoiding scams, buying motor vehicles, and maintaining product safety awareness especially where children are concerned.
Below are links to some of our most popular publications downloadable in digital format (PDF), but we have many more available! Please visit the Consumer Protection website to access all of our consumer rights information.
Some publications listed below are also available in printed format - look for "print version also available". To order any of those publications please contact us at firstname.lastname@example.org with the publication name, quantity (maximum 20 of each), and your mailing address and contact information.
Dispute with a business? A consumer guide to finding help - print version also available
Your rights when buying something (links to ACCC website) - available in Arabic, Chinese simplified, Greek, Italian, Spanish, Filipino, Vietnamese
Product safety for consumers
Portable pool safety factsheets - available in Arabic, Greek, Italian, Traditional Chinese, Vietnamese
Cars, boats and motorbikes
Tradespeople and services
Do Not Knock stickers - print version only
Little Black Book of Scams (links to ACCC website) - print version available from Consumer Protection
WAScamNet postcards - print version only
Non-English speaking consumers
My consumer rights posters and flash cards – available in Arabic, Dinka, English, Farsi, Karen, Nepalese, Tamil
People with disability
Housing and accommodation
Buying and selling a home
Renting a home
Boarders and lodgers – a guide to your rights and responsibilities - print version also available
Safe Tenancy WA – Flyer (tenants) - print version also available
Safe Tenancy WA – advice for landlords (booklet) - print version also available
Park Living information booklet - print version also available
Moving in with your family - Multigenerational living and 'granny flat' arrangements (guide) - print version also available
Seniors Housing Options Now and in the Future - print version also available
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